Privacy Policy
MSH Signature Home Improvements • Effective Date: December 19, 2025
This Privacy Policy explains how MSH Signature Home Improvements (“we,” “us,” or “our”) collects, uses, and protects your information when you visit mshhomeimprovements.com (the “Site”), contact us, or request a design consultation.
1) Information We Collect
A. Information you provide
- Contact details (name, email, phone)
- Project details (service type, timeline, budget range, notes)
- Any information submitted via forms, scheduling, or messages
B. Information collected automatically
- Device and browser information
- Pages viewed, time on site, referring pages
- Approximate location (city/region) based on IP address
- Cookies and similar technologies (see section 6)
2) How We Use Your Information
- To respond to your inquiry and communicate with you
- To schedule and manage consultations
- To improve our website, services, and customer experience
- To measure marketing performance (for example, which pages or ads drive inquiries)
- To protect against fraud, abuse, and security risks
3) How We Share Your Information
We do not sell your personal information. We may share information only as needed with:
- Service providers who help operate our business (hosting, analytics, scheduling, email tools)
- Advertising and analytics partners to measure performance (e.g., Google Analytics / Google Ads)
- Legal or safety needs if required by law or to protect rights and safety
4) Scheduling and Consultations
If you book a consultation through a scheduling tool (e.g., Calendly or a similar service), information you submit may be processed by that provider to complete your booking and send confirmations/reminders.
5) Data Retention
We retain information only as long as necessary for business, legal, or operational purposes (for example, to respond to requests, maintain records, and measure marketing performance).
6) Cookies and Tracking
We may use cookies and similar technologies to enable site functionality, understand performance, and measure marketing results. You can control cookies through your browser settings and may be able to opt out of certain advertising features through your device or Google ad settings.
6) Cookies and Tracking
We may use cookies and similar technologies to enable site functionality, understand performance, and measure marketing results. You can control cookies through your browser settings and may be able to opt out of certain advertising features through your device or Google ad settings.
6.1 Marketing & Conversion Tracking
We use analytics and advertising tools, including Google Analytics and Google Ads, to understand how visitors interact with our website and to measure the performance of our marketing campaigns.
These tools may record actions such as page views, button clicks, and completed consultation requests (for example, reaching a booking confirmation page). This information helps us improve our services and marketing effectiveness. Data collected through these tools does not include sensitive personal information such as payment details.
You may be able to manage or opt out of certain tracking features through your browser settings or your Google advertising preferences.
7) Your Choices
8) Security
We use reasonable safeguards to protect your information. However, no website or transmission is 100% secure. If you believe your data has been compromised, contact us immediately.
9) Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from them.
10) Contact Us
MSH Signature Home Improvements
Email: [email protected]
Phone: 301-922-3759
Service Area: Brandywine, MD
We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last updated.